Complete Repair Booking Solution
Repair bookings that actually work – stop losing customers to no-shows. Automate scheduling, payments, and notifications. Fill and manage 30% more repair slots seamlessly.
Key Features of Our Repair Booking Solution
Online Appointment Scheduling
Allow customers to book repair appointments anytime with a seamless, user-friendly interface.
Real-Time Repair Tracking
Keep customers informed with live updates on their repair status, improving transparency and trust.
Customizable Booking Options
Set appointment durations, available time slots, and service categories to match your business needs.
Automated Notifications
Email and SMS notifications to confirm bookings, send reminders, and provide repair status updates.
Multi-Device & Multi-Location Support
Manage repair bookings for multiple store locations and different device categories effortlessly.
Technician Assignment & Workflow Management
Assign repairs to technicians, track progress, and streamline your workflow for maximum efficiency
Customer Management System
Store customer details, service history, and communication logs to enhance support and retention.
Mobile-Friendly & Cloud-Based
Access your repair booking system from any device, ensuring smooth operations on the go.
Effortless Appointment Scheduling
With our Repair Booking Solution, your customers can schedule their repair appointments online in just a few clicks. The intuitive system allows users to choose their device brand, model, required service, and preferred store location—all within seconds.
Customers can instantly see service prices upfront, ensuring complete transparency before they proceed with their booking. No hidden fees, no surprises—just a seamless, hassle-free experience.
Maximize Efficiency with Repair Software
Running a repair shop requires organization, speed, and excellent customer service. Our all-in-one repair management system helps you streamline operations, reduce manual work, and keep everything in one place. From managing repair tickets and updating service prices to tracking job statuses and automating customer notifications, our system ensures a smooth workflow. With powerful tools like real-time status updates,
How It Works
Select Your Device
Choose from a wide range of device categories, including smartphones, tablets, and laptops. Our system streamlines the repair booking process by guiding you to the right options effortlessly.
Describe the Device Issue
Clearly specify the issue with your device, whether it's a cracked screen, battery problem, or software malfunction. This helps us accurately assess your repair needs and provide a precise service estimate.
Receive Price Estimate
Get an instant price estimate based on your selected device and reported issue. Our system ensures transparent pricing by reflecting market trends and the complexity of the repair.
Book Your Appointment
Select a convenient time and location for your repair service. Schedule an appointment to either drop off your device or have it picked up from your preferred location for a hassle-free experience.
Get Your Device Repaired
Stay updated on your repair status with automated email notifications. From the moment your device is received to when the repair is completed, our system keeps you informed every step of the way.
case study
Streamlined the Device Repair Experience
Challenge: Managing appointments and preventing scheduling conflicts across branches.
Solution:
- Centralized scheduling system
- Custom booking forms and automated notifications
- Real-time repair tracking
Results:
- 95% reduction in scheduling conflicts
- 30% increase in bookings
Manage Your Entire Repair Business from a Single Dashboard
Take full control of your repair shop with our powerful all-in-one dashboard. Easily update repair service prices, add new devices, and manage service categories—all in just a few clicks!
- Update Repair Prices Instantly – Adjust pricing anytime to match market trends and customer demand.
- Add & Offer New Devices – Expand your services by adding new brands and device categories effortlessly.
- Customize Repair Services – Choose which repairs you offer for specific devices and categories.
- Track & Manage Appointments – Get a clear view of all bookings, upcoming repairs, and customer details.
Effortless Repair Ticket Management
Stay on top of every repair job with our smart ticket management system. From creation to completion, manage repairs seamlessly while keeping customers and technicians informed every step of the way.
Quick Ticket Creation
Generate repair tickets instantly for new customer requests
Real-Time Updates
Track repair progress with live status changes.
Technician Assignment
Assign tickets to technicians for better workflow management.
Automated Notifications
Keep customers updated on their repair status via email.
Direct Email
Easily email customers or technicians directly from the ticket edit page.
Seamless Tracking
Monitor pending, in-progress, and completed repairs at a glance.
Ticket History
The system stores a comprehensive history of repair tickets for future reference..
Advanced Filters
Find specific tickets quickly with powerful filtering options.
All the Answers You're Looking For
What types of businesses can use the Repair Booking System?
Our system is designed for repair service providers, including electronics repair shops, appliance technicians, vehicle repair centers, and more.
Can I customize the booking form for my business needs?
Can I integrate the system with my website?
What payment options are available for customers?
Is there an admin dashboard to manage bookings?
Can I send automated notifications to my customers?
Yes, automated email and SMS notifications are included for confirmations, reminders, and updates about repair status or appointment changes.
Do you offer technical support and training?
You will find us
150 The Street Rustington, BN16 3DA, UK
Let's talk
Write to us
We can
- We can provide you with an all-in-one eCommerce website to sell devices and accessories.
- Our repair booking software streamlines repair management from start to finish.
- Our WeBuyBack device software automates trade-ins with instant quotes and hassle-free processing.