Employee Management Software for Repair Shops

Employee Management within a Repair Booking System is essential for optimizing operations in repair shops. It enables efficient scheduling, performance tracking, and communication among staff members.
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User Profiles

Easily switch profiles during repairs with a 4-digit Access PIN instead of logging off and logging in to a different profile. No username or password is required.

Employee Time Tracking

Track your employees' check-in & check-out time, in real-time, from any location, using any device, so they are paid exactly what they are due.

Roles & Permissions

Roles are the quickest and easiest way to manage employee permissions. Define, set, and implement different employee roles and permissions to control their access to Repairsbook.

Employee Productivity Reports

Set employee sales targets & analyze their performance. Determine which employees need training & which ones are skipping necessary steps.

Filter Pre- & Post-Repair Checklists & Images

Save time and search for a specific ticket by applying multiple filters including name, ticket type, ticket status, date created and more.

Email Tickets to Customers

Save time and search for a specific ticket by applying multiple filters including name, ticket type, ticket status, date created and more.

Digital Signature

Save time and search for a specific ticket by applying multiple filters including name, ticket type, ticket status, date created and more.

Pre-Configured Repair Services

Save time and search for a specific ticket by applying multiple filters including name, ticket type, ticket status, date created and more.

case study

Repair Streamlined the Device Selling Experience

Client: iRepair Mobiles, UK-based mobile repair service with multiple branches.

Challenge: Managing appointments and preventing scheduling conflicts across branches.

Solution:

  • Centralized scheduling system
  • Custom booking forms and automated notifications
  • Real-time repair tracking

Results:

  • 95% reduction in scheduling conflicts
  • 30% increase in bookings

All the Answers You're Looking For

What is an Employee Management System in a Repair Booking System?
An Employee Management System (EMS) integrated into a Repair Booking System allows you to manage staff schedules, track performance, and assign tasks effectively. It ensures that each repair job is handled by the appropriate technician, optimizing workflow and improving customer satisfaction.
The EMS provides a centralized calendar where you can assign repair tasks to specific employees based on their skills and availability. This feature helps prevent overbooking and ensures that each technician has a manageable workload.
Yes, the EMS can monitor key performance indicators (KPIs) such as the number of repairs completed, customer feedback, and adherence to service standards. This data helps in identifying top performers and areas that may require additional training.
Many modern EMS platforms are cloud-based, allowing managers and employees to access the system remotely via secure logins. This flexibility is particularly beneficial for businesses with multiple locations or technicians working off-site.
Yes, most EMS platforms offer integration capabilities with other business tools such as accounting software, customer relationship management (CRM) systems, and inventory management solutions. This integration streamlines operations and reduces manual data entry.
Reputable EMS platforms implement robust security protocols, including data encryption, secure user authentication, and regular system backups, to protect sensitive employee information.

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150 The Street Rustington, BN16 3DA, UK

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info@repairsbook.com

We can

  • Perform layout, individual design creation work if you do not have a ready press file.
  • To make a press according to the customer’s needs, within 1-2 days, from the coordination.
  • Deliver the printed press to your specified address within 1 day

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